Delete your DPMi360 account

You can ask for your DPMi360 account to be deleted at any time. Asking does not delete anything by itself: a person at White Sun Private Limited carries it out, and we aim to do so within 30 days.

How to ask

• In the mobile app: Settings → Delete your account → Request account deletion.
• On the web: sign in, open Security (top bar), and choose Delete your account.
• Can't sign in? Email [email protected] from the email address on your account, with the subject “Delete my DPMi360 account”. We reply to that address to confirm it is you before we act.

What is deleted

• Your sign-in, so you can no longer sign in, and you are signed out on every device.
• Your name and email address, which are replaced with “Deleted user”.
• Your recovery codes, notification settings, notifications and the list of your devices, including push-notification tokens.
• Your membership of your organizations.

What stays

Inspections, photos, documents, reports and other records you added belong to your organization and stay with it, shown as “Deleted user”. Approved inspections and reports, and filed Ministry reports, are permanent records. A record of who did what (the audit trail) is kept for security and accountability, and no longer carries your name or email. Backups age out on their normal schedule.

To remove project data itself, ask your organization's administrator, since that data belongs to them. See the Privacy Policy for more.